Haley (Everett) Holtan, PharmD, manages a very successful pharmacy program at Hennepin County Medical Center, the Medication Management Care Transitions (MMCT) program.
Eighty-two pharmacy programs aimed at improving patient outcomes and reducing hospital readmissions through the Medication Management Care Transitions (MMCT) program were evaluated recently in a stringent, competitive process. Hennepin County Medical Center’s Health System Pharmacy Service was one of eight programs recognized for its efforts. Former Grand Marais resident Haley (Everett) Holtan, PharmD, manages the program that provides Medication Management services at HCMC.
The program began as a pilot in June 2011 by deploying pharmacists to complete medication reconciliation upon discharge and medication therapy management at the follow-up clinic appointment within 5-7 days of discharge. This model focuses on patients who are admitted to the inpatient general medicine service, regardless of diagnosis. The program has since expanded its services throughout the medical center and primary care and retail clinics. Under Holtan’s leadership, the program expanded to provide these targeted services.
“We were excited to set up this service once we identified the true needs of the patient during the transition of care,” explains Holtan. “Our team immediately saw the positive impact a visit in this setting would have on both the patient and the providers. It was a natural progression of HCMC’s patient and family-centered care initiatives.”
The eight best practices identified by MMCT will be shared with health care providers and organizations, government agencies and other interested stakeholders to help demonstrate and model how using pharmacists in transitions of care can improve patient outcomes and reduce hospital readmissions.
Holtan is a 1997 graduate of Cook County High School. She is the daughter of Cathy Everett and Larry Larsen of Grand Marais.
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