Cook County Public Health and Human Services, in conjunction with the Cook County Emergency Operations Center, has launched the Community Support Line, a resource designed to aid community members in dealing with the changes and stress caused by the COVID-19 pandemic.
Beginning today, trained volunteers and staff will operate the Community Support Line from 8 a.m. to 10:00 p.m. Monday through Friday and from 4 p.m. to 10 p.m. Saturday and Sunday, said Family and Children Services Supervisor Grace Bushard. The line offers callers of all ages a listening ear, as well as information on coping skills and connections to additional resources. Use of the service is free and confidential.
“The experience of COVID-19 has caused immense changes in how we live day to day,” said Bushard. “Almost all our daily tasks – from going to work and seeing our elders, to caring for our children and preparing food – need to be re-thought. This is taxing physically and emotionally, and the isolation of social distancing can magnify this stress. If you are feeling overwhelmed, the Community Support Line can help.”
This is especially true because the Support Line volunteers and staff live in Cook County and understand the challenges we experience in our community every day, Bushard said, adding, “We are grateful for everyone’s help.”
Bushard emphasized that the Community Support Line is not intended to be a substitute for other necessary support.
“If you or someone you know is experiencing a mental health crisis, please call 218-623-1800,” she said. “If you are unsafe or need emergency medical care, please call 911 immediately. Individual wellbeing is vital, especially during these uncertain times.”
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