The United Way is an umbrella organization for numerous groups and agencies that provide assistance. The United Way recently enacted a special, easy-to-remember phone number to help people in need, 24 hours a day—2-1-1.
Similar to 911 for emergencies and 411 for directory assistance, 211 can be called from any landline and the individual will be connected to a trained call specialist who can direct them to resources in their area. The hub in Duluth receives calls primarily from Lake, Cook, Carlton and St. Louis counties, although the folks who answer the phone can make referrals to any health, human or community service throughout Minnesota.
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